Account and Data Deletion
Last updated: August 2, 2026
This page explains how users can request deletion of account, profile, and associated data from Brainrotted Games apps. It applies to apps that use Firebase Authentication or Google Play Games profiles, including Word Chain.
How To Request Deletion
- Email us at support@brainrottedgames.com.
- Use the subject line: Account Deletion Request.
- Include the app name and the sign-in method used for the account.
- For Word Chain, include your Google Play Games display name and player ID if available. Do not send your password.
- If another Brainrotted Games app shows an in-app public ID, include that ID if available.
What We Delete
After verifying the request, we delete or anonymize account-related data associated with the requesting user, including:
- Firebase Authentication account information where applicable.
- Play Games linkage and app profile data, such as player ID, public ID, nickname, and app-specific profile fields.
- Online match, room, score, and user-generated gameplay data associated with the account.
- Gameplay, points, reward request, and redemption records where applicable.
Data We May Keep Temporarily
Some records may be retained for a limited period where necessary for fraud prevention, security, accounting, dispute resolution, store policy compliance, or legal obligations. Retained records are limited to what is reasonably necessary.
Processing Time
We aim to process deletion requests within 30 days after verifying the account ownership and the scope of the request.
Advertising Data
Advertising providers may control data associated with your device's advertising identifier independently. You can reset or delete the advertising identifier in Android settings. For AppLovin privacy requests, visit the AppLovin Privacy Policy. For Unity privacy requests, visit the Unity Game Player and App User Privacy Policy.
Contact
For account deletion or privacy requests, contact Brainrotted Games at support@brainrottedgames.com.